Privacy Policy
1. Introduction
Welcome to Surplus Building Supplies. We are dedicated to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you use our website and services.
2. Information We Collect
2.1 Personal Information
When you register, create an account, or make a transaction on our site, we collect personal information that you provide, such as your name, email address, mailing address, phone number, and payment details.
2.2 Non-Personal Information
We may collect non-personal information about your use of our site, including your IP address, browser type, referring/exit pages, and operating system. This helps us understand how our site is used and allows us to improve our services.
2.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to gather information about your interactions with our site. Cookies allow us to recognize you and personalize your experience.
3. How We Use Your Information
3.1 Providing Services
We use your personal information to provide, maintain, and improve our services, process transactions, and communicate with you regarding your account and purchases.
3.2 Personalisation
Your information helps us to personalize your experience on our site, such as by showing tailored content and advertisements.
3.3 Communication
We may use your email to send you notifications, updates, and promotional offers. You can opt out of promotional emails at any time by following the unsubscribe instructions included in each email.
3.4 Analytics
Non-personal information is used to analyze trends, track user interactions, and gather demographic data, which helps us improve our site and understand our user base.
4. Sharing Your Information
4.1 Third-Party Service Providers
We may share your information with third-party service providers who assist us with tasks such as payment processing, order fulfillment, and data analysis. These providers are obligated to protect your information and only use it for the purposes for which it was shared.
4.2 Legal Requirements
We may disclose your information if required by law, such as to comply with a legal process, governmental request, or to protect the rights, property, or safety of ourselves or others.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction. We will notify you of any changes regarding the ownership or control of your personal data.
5. Protecting Your Information
We use a variety of security measures to protect your personal information from unauthorized access, use, or disclosure, including encryption, firewalls, secure servers, and access controls. However, please note that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
6.1 Access and Update
You can access and update your personal information through your account settings. If you need assistance, contact us at hello@surplusbuildingsupplies.co.uk.
6.2 Opt-Out
You can opt out of receiving promotional emails by following the unsubscribe instructions provided in the email. However, you will still receive service-related communications.
6.3 Delete
You may request the deletion of your account and personal information by contacting us at hello@surplusbuildingsupplies.co.uk. We will process your request in accordance with applicable laws.
6.4 Cookies
You can manage your cookie preferences through your browser settings. Disabling cookies may affect your ability to use certain features of our site.
7. Children's Privacy
Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from individuals under 18. If we become aware that we have inadvertently collected such information, we will delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of our services after such changes indicates your acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: hello@surplusbuildingsupplies.co.uk
Website: www.surplusbuildingsupplies.co.uk
