Terms & Conditions
1. Introduction
Welcome to Surplus, your marketplace for surplus building and plumbing materials. These Terms and Conditions govern your use of our website and services. By using our Service, you agree to these Terms. If you do not agree, please refrain from using our Service.
2. User Accounts
2.1 Registration
To use certain features of our Service, you must register and create an account. You agree to provide accurate and complete information during registration and to keep this information updated as needed.
2.2 Account Security
You are responsible for maintaining the confidentiality of your account and password. You must notify us immediately if you become aware of any unauthorized use of your account. We are not liable for any loss or damage resulting from your failure to protect your account details.
3. Listing and Selling Items
3.1 Eligibility
You must be at least 18 years old to list and sell items on our platform.
3.2 Item Listings
You agree to provide accurate and complete descriptions of the items you list. Misleading or false descriptions are prohibited. Each item must be listed in the appropriate category.
3.3 Prohibited Items
You may not list or sell any items that are illegal, stolen, counterfeit, or otherwise prohibited by law or by our policies.
3.4 Pricing
You are responsible for setting the price of your items. All prices must be in GBP (£).
4. Buying Items
4.1 Purchase Agreement
When purchasing an item, you agree to the seller’s terms and conditions in addition to these Terms.
4.2 Payment
All payments must be made through our designated payment methods. You agree to pay all charges associated with your purchase, including any applicable taxes and shipping fees.
4.3 Shipping
Sellers are responsible for shipping items within the timeframe specified in their listings. Buyers are responsible for providing accurate shipping information.
5. Fees and Payments
5.1 Service Fees
We may charge fees for using our Service, including listing fees, transaction fees, and payment processing fees. Our current fee schedule is available on our website and is subject to updates.
5.2 Payment Terms
Fees are due at the time of the transaction. We reserve the right to withhold payment or charge back your account in the event of transaction issues or violations of these Terms.
6. Returns and Refunds
6.1 Return Policy
Each seller must have a return policy, clearly stated in their item listings. Buyers should review and agree to the seller’s return policy before making a purchase.
6.2 Disputes
In the event of a dispute between a buyer and seller, we may assist in mediating the dispute, but we are not responsible for resolving it.
7. User Conduct
7.1 Prohibited Activities
You agree not to engage in any of the following prohibited activities:
- Violating any laws or our policies
- Posting false, misleading, or defamatory content
- Infringing on the rights of others
- Interfering with other users’ use and enjoyment of the Service
8. Intellectual Property
8.1 Ownership
All content on our website, including text, graphics, logos, and software, is owned by us or our licensors and is protected by intellectual property laws.
8.2 User Content
By posting content on our website, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and distribute your content.
9. Disclaimers and Limitation of Liability
9.1 As-Is Service
Our Service is provided "as is" and "as available" without any warranties, whether express or implied.
9.2 Limitation of Liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of our Service.
10. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of our Service or your violation of these Terms.
11. Changes to Terms
We may update these Terms from time to time. We will notify you of any changes by posting the updated Terms on our website. Your continued use of our Service after such changes constitutes your acceptance of the updated Terms.
12. Termination
We may terminate or suspend your account and access to our Service at any time, without prior notice, for actions that we believe violate these Terms or are harmful to other users.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of Great Britain and the United Kingdom, without regard to conflict of law principles.
14. Contact Us
If you have any questions regarding these Terms, please contact us at:
- Email: hello@surplusbuildingsupplies.co.
- Website: www.surplusbuildingsupplies.co.uk
